Last Updated: 21 September 2026
Welcome to Airborne Footwear. By accessing or purchasing from airbornefootwear.shop, you agree to the following Terms of Service.
1. General
These terms apply to all visitors and customers using our website. Please read them carefully before placing an order.
We reserve the right to update these terms from time to time. Any changes will be posted on this page.
2. Products & Descriptions
We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. However, slight variations in colour or appearance may occur due to screen settings or product photography.
3. Orders
When you place an order, you agree to provide accurate and complete billing and delivery information.
We reserve the right to cancel or decline an order where necessary, including in cases of incorrect pricing, suspected fraudulent activity, product availability issues, or other circumstances that prevent us from fulfilling the order.
If we cancel your order after payment has been received, you will receive a refund to the original payment method.
4. Prices & Payment
All prices displayed on our website are the prices applicable at the time of purchase.
Payment must be completed when placing an order. We use third-party payment providers to process payments securely.
5. Shipping & Delivery
Orders are normally processed within 1–2 working days, with estimated delivery of 5–7 working days after processing.
The estimated total delivery time is 6–9 working days.
Delivery times are estimates and may be affected by courier delays, public holidays, customs clearance, or other circumstances outside our control.
Please refer to our Shipping Policy for full delivery information.
6. Returns & Refunds
Our Refund & Return Policy applies to eligible returns, exchanges, defective products, and refunds.
Nothing in these Terms of Service is intended to limit any consumer rights that cannot legally be excluded or restricted.
For UK online sales, consumers may have statutory cancellation and other rights in addition to any voluntary return policy.
7. Product Issues
If you receive an item that is defective, damaged, or not as described, please contact us as soon as possible with your order details and supporting photos or videos.
We will review the issue and provide an appropriate resolution in accordance with applicable consumer law and our policies.
8. Website Use
You agree not to:
-
Use our website for unlawful purposes
-
Attempt to gain unauthorised access to our website or systems
-
Interfere with the security or operation of our website
-
Copy or misuse our website content, branding, or images without permission
9. Intellectual Property
All content on airbornefootwear.shop, including text, logos, images, graphics, and website design, is owned by or licensed to Airborne Footwear unless otherwise stated.
You may not reproduce, distribute, modify, or use our content without prior written permission.
10. Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics services, and other technology providers. Their services may be subject to their own terms and privacy policies.
11. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for matters that cannot legally be excluded under applicable consumer protection law. UK guidance states that consumer terms must be fair and transparent.
12. Governing Law
These Terms of Service are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protection rights applicable to customers in their country of residence.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
Airborne Footwear
📧 Email: help@airbornefootwear.shop
📞 Phone: +44 7348 128451
🌐 Website: airbornefootwear.shop