Last Updated: 21 September 2026
At Airborne Footwear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from airbornefootwear.shop.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect:
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Name
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Billing and delivery address
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Email address
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Phone number
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Order and purchase details
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Payment information
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Information you provide when contacting customer support
We may also collect basic website usage information through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Arrange delivery and provide tracking information
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Process payments and refunds
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Communicate with you about your orders
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Respond to customer service enquiries
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Improve our website, products, and services
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Prevent fraud and maintain website security
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Send marketing communications where you have provided the appropriate consent
3. Payment Information
Payments are processed securely through third-party payment providers. Airborne Footwear does not store your full payment card details on our website.
4. Sharing Your Information
We may share necessary information with trusted service providers, such as:
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Payment processors
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Delivery and courier companies
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Shopify and other technology providers
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Website, analytics, and security service providers
These parties receive only the information necessary to provide their services. We do not sell your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, improve website performance, and understand how visitors use our website.
Non-essential cookies may require your consent, depending on applicable law. (ICO)
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal or regulatory requirements. (ICO)
8. Your Privacy Rights
Depending on applicable law, you may have rights to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your information where applicable
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Object to or restrict certain processing
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Withdraw consent where processing is based on consent
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Opt out of marketing communications
You can contact us to exercise your applicable rights. Privacy notices should explain these rights and how customers can exercise them. (ICO)
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Airborne Footwear
📧 Email: help@airbornefootwear.shop
📞 Phone: +44 7348 128451
🌐 Website: airbornefootwear.shop